UX Bank: Homepage Explorations

How design choices shape user emotions and experiences

Creating three homepage experiences for UX Bank to explore how layout, color, and typography can shape trust, clarity, and approachability.

Category

UI/UX Case Study

Scope

Conceptual Redesign

Visual Design

Interface Variation

Industries

Finance & Banking

Date

September 2024

Understanding the Prompt

As part of a design course, I was tasked with designing three distinct home page mockups for a fictional online bank — UX Bank.

Each version needed to spark a distinct emotional response using only visual design elements—color, layout, typography, and language.

The goal was to explore how design influences trust, clarity, or engagement.

Research and Strategy

Designing for Diverse Needs Starts with Empathy

To tailor each UX Bank homepage to distinct personas, I combined observational insights with HCI-backed research. I identified three core groups—elders, color-blind users, and digital nomads—and translated their needs into actionable design strategies.

Personas

Aligning Design with Emotion

Each homepage was designed to reflect the emotional needs and cognitive habits of specific user personas.

Elders Above 65

Theme: Trustworthy · Accessible · Simple

I
Design Goals

Minimize cognitive load with a clean, familiar layout
Use large, high-contrast text for better readability
Avoid gestures that require fine motor skills (e.g., swipes or double-taps)

II
Visual Style

Grid-based structure with labeled CTAs
Dark blue and dark green on white for contrast
Sans-serif fonts like Helvetica for clarity

Color-Blind Users

Theme: Functional · Inclusive · Clear

I
Design Goals

Reduce ambiguity by avoiding red-green pairings
Ensure key actions and statuses are visible through shape, text, or iconography—not color alone
Keep the interface visually distinct and scannable

II
Visual Style

Purple-yellow-gray palette for clarity
Non-color cues like underlines, icons, and bold text
Clear, consistent visual hierarchy and button styles

Digital Nomads

Theme: Personalized · Global · Efficient

I
Design Goals

Deliver fast, responsive UI optimized for mobile and low bandwidth
Support multiple languages and currencies
Guide users smoothly through repeated tasks with recognizable flows

II
Visual Style

Teal and orange palette to balance professionalism and energy
Rounded icons and flowing shapes for movement
Roboto and Open Sans for cross-device readability

Looking Back

For elders, I wanted the layout to feel familiar and trustworthy. But on reflection, the design may still feel dense. I now see that more whitespace and reduced reading effort could improve comfort and clarity.

For color-blind users, I tried to avoid making the experience feel “specialized” or isolating. I used contrast and icons instead of just color cues. But maybe adding a clear toggle would help signal that this space truly understands and supports them.

For digital nomads, I focused on visuals and flow, but I missed opportunities like quick-access global language settings or a currency converter—things that would have reflected their on-the-move lifestyle better.

Overall, I pushed myself to explore new palettes, research deeper, and shape a design system rooted in empathy. That process, including the scribbles and breakdowns along the way, was the real win.

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